“They don’t know how to contact the people in their lives without it,” she said. So many people are reliant on Facebook, WhatsApp or Instagram as a primary mode of communication that losing access for so long can make them vulnerable to criminals taking advantage of the outage, said Rachel Tobac, a hacker and CEO of SocialProof Security. Without Facebook broadcasting its routes on the public internet, apps and web addresses simple could not locate it. Such routes are part of the internet’s Domain Name System, a central component of the internet that directs its traffic. Madory said it appears Facebook withdrew “authoritative DNS routes” that let the rest of the internet communicate with its properties. Facebook’s request on Monday that a revised antitrust complaint against it by the Federal Trade Commission be dismissed because it faces vigorous competition from other services seemed to ring a bit hollow.
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